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Title

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Assistant in Postal Department

Description

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We are looking for an Assistant in the Postal Department who will be responsible for providing various postal services and customer support. This role requires high accuracy, good communication skills, and the ability to work in a dynamic environment. The assistant will help with receiving, sorting, and sending shipments, providing information to customers, and handling administrative tasks. The job also involves sorting postal items, processing documents, and entering data into systems. We expect the candidate to be responsible, precise, and able to work both independently and as part of a team. This position is a great opportunity to gain experience in the postal and logistics sector and to develop customer service skills. The work environment is friendly and supportive, and we provide necessary training and assistance. If you want to work in a dynamic and stable company where your contribution will be valued, we encourage you to apply!

Responsibilities

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  • Customer service and consultation on postal services
  • Receiving, sorting, and sending shipments
  • Registering and processing documents and postal items
  • Data entry and updating postal systems
  • Cooperating with colleagues and other department staff
  • Supporting administrative and organizational tasks
  • Maintaining order at the workplace and storing postal materials
  • Providing information about postal service prices and regulations

Requirements

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  • Good communication and customer service skills
  • Accuracy and sense of responsibility
  • Ability to work with computers and data entry programs
  • Previous experience in postal or logistics field is an advantage
  • Ability to work in a team and independently
  • Good Latvian language skills, Russian or English preferred
  • Physical stamina as the job may involve moving shipments

Potential interview questions

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  • Do you have experience working in postal or logistics field?
  • How would you handle a conflict with an unhappy customer?
  • Do you have experience working with data entry systems?
  • What are your strengths in customer service?
  • Are you willing to work shifts if necessary?
  • How do you organize your workday to ensure efficiency?